2-bedroom apartment 50m from the beach in Ponta Verde, Maceió

House Rules & Guest Guidelines

We want your experience to be peaceful, comfortable, and special from beginning to end. To ensure everyone’s well-being and a pleasant experience within the condominium, please take a moment to review the guidelines below.

Check-in

Check-in is available from 3:00 PM.

Check-out

Our standard check-out time is 11:00 AM. If you would like to check out later, we can check the possibility depending on operational availability on the date of your stay. Late check-out is always subject to prior confirmation.

House Rules

Smoking is not permitted inside the house, including bedrooms, bathrooms, and other enclosed areas.

Please use the house with care and respect, taking good care of the furniture, linens, utensils, and appliances throughout your stay.

If you use the barbecue or gourmet area, please leave the space in an appropriate state of cleanliness and organization after use.

Do not flush paper, sanitary products, wipes, or any other items down the toilet. Please use the bins provided in the bathrooms.

To preserve the appearance of the house and condominium, do not hang clothes, towels, or other items on balconies, windows, façades, fences, or other visible outdoor areas. Please use only the designated areas.

Glass utensils are not permitted in the pool or outdoor areas. Eating or drinking inside the pool is also not permitted.

Unauthorized parties, events, or gatherings are not permitted.

Visitors are not permitted without prior authorization and registration at the condominium entrance.

Failure to comply with the house or condominium rules may result in a warning, charges for any damages, and fines ranging from R$200 to R$2,500, in addition to any condominium fines, depending on the nature of the violation.

Condominium Guidelines

Please respect the common areas, as well as other guests, residents, and condominium staff.

The use of sound systems must always comply with local laws and the condominium’s internal rules. After 10:00 PM, it is essential to keep noise to a minimum and avoid disturbing neighbors.

Children must always be accompanied by a responsible adult, especially in common areas, swimming pools, sports courts, and other leisure areas.

Vehicles must remain only in the parking spaces authorized and previously registered for access.

The condominium may apply its own rules and penalties in case of violations of its internal regulations.

Linen Policy

Please take special care when using the linens provided, including towels, bed sheets, blankets, and other items available during your stay.

Please avoid using the linens in situations that may cause permanent stains, such as makeup, tanning products, hair dye, food, wine, or chemical products.

Items that are stained, torn, burned, or otherwise damaged may result in a charge starting at R$50 per item, depending on the type and extent of the damage.

Responsible Energy Use

We kindly ask you to use electricity responsibly throughout your stay. Please turn off lights, air conditioning, and other electrical appliances whenever they are not needed.

Check-out Instructions

At the end of your stay, please follow these guidelines:

Turn off lights, air conditioning units, TVs, and other appliances.

Leave the house in a generally organized and reasonably clean condition.

Return furniture and other items to their original places if they were moved during your stay.

Dispose of all trash in the designated collection areas.

Inform us of any damaged or broken item, or anything requiring maintenance, so our team can arrange the necessary replacement or repair.

Please inform us in advance of your expected departure time so we can coordinate the inspection and key return according to the procedures for the property.

Important Note

Our goal is to provide a pleasant, safe, and well-maintained stay for everyone. The guidelines above are intended to help preserve the property, respect the condominium’s routine, and ensure that every guest enjoys a comfortable and peaceful experience.